Raw Distillery


Surrounded by the majesty and purity of the Rocky Mountains and inspired by the history and culture of the region and the local community, RAW’s Canmore location is not just headquarters for the company, but is also a destination — a great place for people to visit, to come and experience new and different types of crafted spirits and other great products.

RAW Distillery represents a new generation of Canadian distillers and a fresh approach to the craft of distilling. They are driven by an unquenchable love for the craft and taste of quality spirits.

Through the blend of innovative technology, unrelenting passion and uncompromising craftsman-ship, RAW Distillery seeks to become a beacon for those with a love for quality spirits, who value variety, taste and distinctiveness and who are energized by the constant exploration and discovery of new tastes.

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Frequently
Asked
Questions

I have never climbed before, can I still do a course or trip?

100%- You don't need any prior experience to have an amazing time and learn a lot. All types of climbing and hiking obviously do have bare minimum physical requirement. If you're concerned about your fitness, injury, or other condition, please give us a call and we'll work with you to figure out a solution.

What happens if I cancel my trip?

If you have to cancel for an unexpected reason please let us know ASAP and we'll do our best to work with you to be as accommodating as possible.

We recognize that our guests schedules may change for many reasons: business, family, travel delays, injuries and other unplanned events. For these eventualities trip cancellation/interruption insurance is a great way to protect your investment. We recommend using TuGo as mentioned in the Insurance Options.

Trip cancellations and refunds through Ridgeline Guiding Services are subject to the following policies:

  • Ridgeline Guiding Services reserves the right to cancel any trip at any time due to safety and/or mountain conditions related reasons without penalty.
  • Guests who cancel their trip with more than 30 days notice where additional booking arrangements have been made to fill their cancelation will be refunded their trip deposit less the $100 booking fee.
  • Guests who cancel their trip with more than 30 days notice where no additional booking arrangements were able to be made to fill their cancelation will be refunded their trip cost less the 25% deposit.
  • Guests who cancel their trip with less than 30 days notice where additional booking arrangement have been made to fill their cancelation will be refunded their trip costs less the $100 booking fee and already incurred expenses.
  • Guests who cancel their trip with less than 30 days notice will not be refunded their trip costs if no additional booking arrangements are able to be made within a reasonable timeline.
  • Your cancellation notice must be be received in writing to This email address is being protected from spambots. You need JavaScript enabled to view it..
What happens if my guide cancels my trip?

Rarely, will we ever fully cancel a trip. However, if this does happen rest assured knowing that we will do everything reasonable to re-schedule with you. Please not that we, Ridgeline Guiding Services, reserves the right to cancel any trip at any time due to safety &/or mountain related conditions without penalty. If we cancel for any other reason you will get a full reimbursement.

Where can I purchase trip insurance?

Unfortunately things happen and for that reason we recommend purchasing trip insurance through the Alpine Club of Canada. The ACC's insurance program offers a variety of insurance policies, specific to climbers that include: medical, trip cancellation/interruption, and insurance for visitors to Canada. Click here for more details.

Do I have to sign a waiver?

Yes, the waiver and your signature is a requirement to participate. We'll send you an electronic copy to review ahead of time and then we'll bring hard copies for you to read, understand, and sign on day 1 of your trip.

What should I wear for my trip?

First thing to do when preparing for your trip is to get a handle on what to expect weather-wise. This includes: temperature, precipitation type/amount, and the wind. Once you have a handle on what to expect you can start to strategize your layering system to stay warm and protect yourself from the elements.

Dressing in layers allows you to regulate your temperature more efficiently by shedding layers when warm and adding layers when cool. The layering system starts with your base layers (ie. fleece or wool long underwear), then moves outward to your mid-layers, which vary in thickness and numbers depending on the day &/or season, and then finally your outer layers, which include such layers as: breathable soft-shell jackets, thicker insulating jackets/pants, wind-breaker jackets, and your trusty waterproof (Gore-tex or equivalent) pants and jacket.

Then there's the footwear, gloves, hat, and lastly your special sunglasses. Prior to booking if you have dire questions, feel free to send us an email or give us a shout. After booking we will be in contact with you to provide more details regarding your trip.

What are some recommended sites to check the weather?

Firstly, when checking the weather it is recommended to look at the big picture first and then look closer at the geographic area. This gives you a better handle on where the systems are coming from and what they are bringing with them. Below is a list of sites to check, in top-down order, from big to small scale:

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